Troubleshooting

 

Troubleshooting Guide

This section consists of the following instructions.

Configuration of your printer instructions

User Settings
Configuration

Troubleshooting Instructions

Others

The section will help you solve problems with the printer, options, or print quality.

  Basic Printer Problems

  Printing Problems

  Print Quality Problems

  Wireless Adapter Problem

  Other Problem

  Contacting Service


Basic Printer Problems

Some printer problems can be easy to resolve. If a problem occurs with your printer, check each the following:

NOTICE: If an error message appears, see "Understanding Printer Messages."

Printing Problems

Problem
Action
Job did not print or incorrect characters printed.
Make sure Ready to Print appears on the operator panel before you send a job to print. Press Menu to return to Ready to Print.
Make sure print media is loaded in the printer. Press Menu to return to Ready to Print.
Verify the printer is using the correct page-description language (PDL).
Verify that you are using the correct printer driver.
Make sure you are using the correct Ethernet, USB, or IEEE cable and it is securely connected at the back of the printer.
Verify that the correct print media size is selected.
If using a print spooler, verify that the spooler has not stalled.
Check the printer interface from the Admin Menu menu.
Determine the host interface you are using. Print a Panel Settings page to verify that the current interface settings are correct.
Print media misfeeds
or multiple feeds occur.
Make sure the print media you are using meets the specifications for your printer. See "Print Media Supported" for more information.
Flex print media before loading it in any of the sources.
Make sure the print media is loaded correctly.
Make sure the width and length guides on the print media sources are adjusted correctly.
Do not overfill the print media sources.
Do not force print media into the multipurpose feeder when you load it; otherwise, it may skew or buckle.
Remove any curled print media from sources.
Load the recommended print side correctly for the type of print media you are using. See "Loading Print Media in Standard and Optional Trays" for more information.
Turn the print media over or around and try printing again to see if feeding improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom sheets of a ream before loading the print media.
Load a print media source only when it is empty.
Envelope misfeeds or multiple feeds occur.
Remove the stack of envelopes from the multipurpose feeder.
Page breaks in unexpected places.
Check the Time-Out in the System Settings menu. Increase the setting.
Job prints from the wrong source or on the wrong print media.
Check the Paper Type in the Tray Settings menu on the printer operator panel and in the printer driver.
Print media does not stack neatly in the output bin.
Turn the print media stack over in the tray or multipurpose feeder.
Printer does not duplex pages.
Make sure 2 Sided is selected in both the PCL (Printer Control Language) menu on the printer operator panel and in the printer driver.
Make sure you have enough printer memory installed.


Print Quality Problems

Problem
Action
Print is too light.

· The toner may be low. Confirm the amount of the toner and change the toner cartridges if necessary.
· Set the Toner Saving Mode check box to off in the Advanced tab in the printer driver.
· If you are printing on an uneven print surface, change the Paper Type settings in the Tray Settings menu. See "Tray Settings."
· Verify that the correct print media is being used.
· The imaging drum may need to be replaced. Change the imaging drum.
· The developer is damaged. Contact Dell. See "Contacting Dell" in the Owner's Manual.
· The transfer roller may need to be replaced. Contact Dell. See "Contacting Dell" in the Owner's Manual.
· The drive assembly developer is damaged. Contact Dell. See "Contacting Dell" in the Owner's Manual.
Toner smears or print comes off page.

· If you are printing on an uneven print surface, change the Paper Type settings in the Tray Settings menu. See "Tray Settings."
· Verify that the print media is within the printer specifications.
· The fuser is old or damaged. Replace the fuser. See "Replacing the Fuser and Separator Roller".
· The imaging drum is out of order. For example, paper is jammed between the imaging drum and fuser. Contact Dell. See "Contacting Dell" in the Owner's Manual.
Toner spots appear on the page/printing is blurred.

· Check the toner cartridge to make sure it is installed correctly.
· Change the imaging drum. See "Replacing the Imaging Drums."
· The developer is damaged. Contact Dell. See "Contacting Dell" in the Owner's Manual.
· The fuser is damaged. Contact Dell. See "Contacting Dell" in the Owner's Manual.
Entire page is white.

· Make sure the packaging material is removed from the toner cartridge.
· Check the toner cartridge to make sure it is installed correctly.
· The toner may be low. Change the toner cartridge. See "Replacing the Toner Cartridge."
· The developer is damaged. Contact Dell. See "Contacting Dell" in the Owner's Manual.
· The raster output scanner (ROS) is broken. Contact Dell. See "Contacting Dell" in the Owner's Manual.
· The drive assembly developer is damaged. Contact Dell. See "Contacting Dell" in the Owner's Manual.
· The controller card is damaged. Contact Dell. See "Contacting Dell" in the Owner's Manual.
Streaks appear on the page.

· The toner may be low. Change the toner cartridge. See "Replacing the Toner Cartridge."
· If you are using preprinted forms, make sure the toner can withstand temperatures of 0 °C to 35 °C.
· The developer is damaged. Contact Dell. See "Contacting Dell" in the Owner's Manual.
Characters have jagged or uneven edges.

· In the printer driver, change the Print Mode in the Graphics tab to High Quality.
· Select Bitmap Text Smoothing in the Advanced tab in the printer driver.
· If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.
Part or all of the page prints in black.

· Check the toner cartridge to make sure it is installed correctly.
· Deselect Change All Colors to Black in the Advanced tab in the printer driver.
· The high-voltage power supply (HVPS) is broken. See "Contacting Dell" in the Owner's Manual.
· The machine control unit (IOT control unit) is broken. See "Contacting Dell" in the Owner's Manual.
The job prints, but the top and side margins are incorrect.

· Make sure the margins are set correctly in your software program.
Printing on both ends of the transparencies is faded.
· This occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.
· The raster output scanner (ROS) is broken. Contact Dell. See "Contacting Dell" in the Owner's Manual.
Color registration is out of alignment.
· Print the color registration chart and adjust the color registration from the operator panel by using the chart.
· See "Color Reg Adj" for more details.
Colored dots are printed at regular intervals.
· Clean the imaging drum.
· See "Cleaning the Imaging Drum" for more details.
Partial blanks, creased paper or blotted printing.
· Condensation inside the printer causes partial blanks or creased paper. Turn on the printer and leave it one hour at least to get rid of the condensation. If the problems still occur, contact Dell. See "Contacting Dell" in the Owner's Manual.
Vertical blanks
· The developer is damaged. Contact Dell. See "Contacting Dell" in the Owner's Manual.
· The raster output scanner (ROS) is broken. Contact Dell. See "Contacting Dell" in the Owner's Manual.
· The mirror in the printer is broken. Contact Dell. See "Contacting Dell" in the Owner's Manual.


Wireless Adapter Problem
Problem
Action
The wireless printer is not connected to the network.
· Check the settings for the wireless printer match the settings for the network.
· Check the wireless printer is installed in the range of the network.
· If you use the wireless filter for Macintosh networking, check if the Macintosh address is specified in the wireless printer.
The wireless printer is not connected to the network even if the settings are correct.
· Check the wireless printer is installed in the range of the network.
· Keep the wireless printer apart from other electronic devices including a microwave oven and cordless phone. These devices may emit electromagnetic signals which can cause interference.
· Print the Printer Settings page, and then check if Link Quality is Good in Wireless Network. Otherwise, move the wireless printer to the place accessible to the network, such as a wireless access point.


Other Problem

Problem
Action

Condensation has occured inside the printer.

· This occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.


Contacting Service

When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the display.

You need to know your printer model type and serial number. See the label on the back of the printer near the controller card for this information.


Troubleshooting Guide

Configuration of your printer instructions

User Settings

Menu Map

Setup printing Letter Plain 1 from Multipurpose Feeder
  1. On the printer operator panel press MENU.

  2. Press to get to Tray Settings.

  3. Press to select Tray Settings.

  4. Press to get to Paper Size.

  5. Press to select Paper Size.

  6. Press to get to MPF.

  7. Press to select MPF.

  8. Using and , select the appropriate paper size (Letter).

  9. Press the middle button, SELECT, once Letter is displayed on the lower line, this puts a * by it.

  10. Now we have the MPF Size set to Letter.

  11. Now press MENU to get back to Tray Settings/Paper Size.

  12. Press to get to Paper Type.

  13. Press to select Paper Type.

  14. Press to get to MPF.

  15. Press to select MPF.

  16. Using and , select the appropriate paper type (Plain 1).

  17. Press SELECT, once Plain 1 is displayed on the lower line.

  18. Now we have the MPF Type set to Plain 1.

  19. Now press MENU to get back to Ready to Print

  20. Now insert the Letter-sized stack of paper into the MPF.

  21. On the screen MPF/Letter will appear.

  22. Press SELECT to confirm this.

  23. Now on the screen MPF/Plain 1 will appear.

  24. Press SELECT to confirm this.

  25. We now have all the hardware settings on the printer correct

Now, all software settings screen shots are from WORD, this was done in Word. However if in any application, you go File ® Print and then click the Properties button, you will get this same driver properties window.

  1. Open up Word and create a new document.

  2. Go to File ® Print.

  3. Select the Dell Color Laser Printer from the printers list

  4. Click the Properties button to the right.

  5. This brings up Driver Properties.

  6. Click on the Paper Tray Tab.

  7. Change the Paper Source to MPF.

  8. Click the Print Setup Tab.

  9. Select in paper size, Letter.

  10. Select for Output Size, Same as Paper Size.

  11. Click OK.

  12. Click Close.

  13. Now the printer driver is setup correctly.

  14. Now go to File ® Page Setup.

  15. Click the Paper Tab.

  16. Change Paper Size to Legal.

  17. Change the Paper source settings BOTH to "DEFAULT TRAY AS PER PRINTER".

  18. Click OK.

  19. Type in some gibberish in the body of the document and click Print!

Setup printing Letter Plain 1 from Tray1
  1. On the printer operator panel press MENU.

  2. Press to get to Tray Settings.

  3. Press to select Tray Settings.

  4. Press to get to Paper Size.

  5. Press to select Paper Size.

  6. Press to get to Tray 1.

  7. Press to select Tray 1.

  8. Using and , select the appropriate paper size (Letter).

  9. Press the middle button, SELECT, once Letter is displayed on the lower line, this puts a * by it.

  10. Now we have the Tray 1 Size set to Letter.

  11. Now press MENU to get back to Tray Settings/Paper Size.

  12. Press to get to Paper Type.

  13. Press to select Paper Type.

  14. Press to get to Tray 1.

  15. Press to select Tray 1.

  16. Using and , select the appropriate paper type (Plain 1).

  17. Press SELECT, once Plain 1 is displayed on the lower line.

  18. Now we have the Tray 1 Type set to Plain 1.

  19. Now press MENU to get back to Ready to Print.

  20. Now insert the Letter-sized stack of paper into the Tray 1.

  21. On the screen Tray 1/Letter will appear.

  22. Press SELECT to confirm this.

  23. Now on the screen Tray 1/Plain 1 will appear.

  24. Press SELECT to confirm this.

  25. We now have all the hardware settings on the printer correct.

Now, all software settings screen shots are from WORD, this was done in Word. However if in any application, you go File ® Print and then click the Properties button, you will get this same driver properties window.

  1. Open up Word and create a new document.

  2. Go to File ® Print.

  3. Select the Dell Color Laser Printer from the printers list.

  4. Click the Properties button to the right.

  5. This brings up Driver Properties.

  6. Click on the Paper Tray Tab.

  7. Change the Paper Source to Tray 1.

  8. Click the Print Setup Tab.

  9. Select in paper size, Letter.

  10. Select for Output Size, Same as Paper Size.

  11. Click OK.

  12. Click Close.

  13. Now the printer driver is setup correctly.

  14. Now go to File ® Page Setup.

  15. Click the Paper Tab.

  16. Change Paper Size to Legal.

  17. Change the Paper source settings BOTH to "DEFAULT TRAY AS PER PRINTER".

  18. Click OK.

  19. Type in some gibberish in the body of the document and click Print!

Setup printing Letter Plain 1 from Tray2
  1. On the printer operator panel press MENU.

  2. Press to get to Tray Settings.

  3. Press to select Tray Settings.

  4. Press to get to Paper Size.

  5. Press to select Paper Size.

  6. Press to get to Tray 2.

  7. Press to select Tray 2.

  8. Using and , select the appropriate paper size (Letter).

  9. Press the middle button, SELECT, once Letter is displayed on the lower line, this puts a * by it.

  10. Now we have the Tray 2 Size set to Letter.

  11. Now press MENU to get back to Tray Settings/Paper Size.

  12. Press to get to Paper Type.

  13. Press to select Paper Type.

  14. Press to get to Tray 2.

  15. Press to select Tray 2.

  16. Using and ,, select the appropriate paper type (Plain 1).

  17. Press SELECT, once Plain 1 is displayed on the lower line.

  18. Now we have the Tray 2 Type set to Plain 1.

  19. Now press MENU to get back to Ready to Print

  20. Now insert the Letter-sized stack of paper into the Tray 2.

  21. On the screen Tray 2/Letter will appear.

  22. Press SELECT to confirm this.

  23. Now on the screen Tray 2/Plain 1 will appear.

  24. Press SELECT to confirm this.

  25. We now have all the hardware settings on the printer correct

Now, all software settings screen shots are from WORD, this was done in Word. However if in any application, you go File ® Print and then click the Properties button, you will get this same driver properties window.

  1. Open up Word and create a new document.

  2. Go to File ® Print.

  3. Select the Dell Color Laser Printer from the printers list

  4. Click the Properties button to the right.

  5. This brings up Driver Properties.

  6. Click on the Print Setup Tray Tab.

  7. Change the Paper Source to Tray 2.

  8. Click the Print Setup Tab.

  9. Select in paper size, Letter.

  10. Select for Output Size, Same as Paper Size.

  11. Click OK.

  12. Click Close.

  13. Now the printer driver is setup correctly.

  14. Now go to File ® Page Setup.

  15. Click the Paper Tab.

  16. Change Paper Size to Legal.

  17. Change the Paper source settings BOTH to "DEFAULT TRAY AS PER PRINTER".

  18. Click OK.

  19. Type in some gibberish in the body of the document and click Print!

Setup printing Transparency from Multipurpose Feeder
  1. On the printer operator panel press MENU.

  2. Press to get to Tray Settings.

  3. Press to select Tray Settings.

  4. Press to get to Paper Size.

  5. Press to select Paper Size.

  6. Press to get to MPF.

  7. Press to select MPF.

  8. Using and , select the appropriate paper size (Transparency).

  9. Press the middle button, SELECT, once Transparency is displayed on the lower line, this puts a * by it.

  10. Now we have the MPF Size set to Transparency.

  11. Now press MENU to get back to Tray Settings/Paper Size.

  12. Press to get to Paper Type.

  13. Press to select Paper Type.

  14. Press to get to MPF.

  15. Press to select MPF.

  16. Using and , select the appropriate paper type (Plain 1).

  17. Press SELECT, once Plain 1 is displayed on the lower line.

  18. Now we have the MPF Type set to Plain 1.

  19. Now press MENU to get back to Ready to Print

  20. Now insert the Transparency-sized stack of paper into the MPF.

  21. On the screen MPF/Transparency will appear.

  22. Press SELECT to confirm this.

  23. Now on the screen MPF/Plain 1 will appear.

  24. Press SELECT to confirm this.

  25. We now have all the hardware settings on the printer correct

Now, all software settings screen shots are from WORD, this was done in Word. However if in any application, you go File ® Print and then click the Properties button, you will get this same driver properties window.

  1. Open up Word and create a new document.

  2. Go to File ® Print.

  3. Select the Dell Color Laser Printer from the printers list

  4. Click the Properties button to the right.

  5. This brings up Driver Properties.

  6. Click on the Paper Tray Tab.

  7. Change the Paper Source to MPF.

  8. Click the Print Setup Tab.

  9. Select in paper size, Transparency.

  10. Select for Output Size, Same as Paper Size.

  11. Click OK.

  12. Click Close.

  13. Now the printer driver is setup correctly.

  14. Now go to File ® Page Setup.

  15. Click the Paper Tab.

  16. Change Paper Size to Legal.

  17. Change the Paper source settings BOTH to "DEFAULT TRAY AS PER PRINTER".

  18. Click OK.

  19. Type in some gibberish in the body of the document and click Print!

Setup printing Envelope from Multipurpose Feeder
  1. On the printer operator panel press MENU.

  2. Press to get to Tray Settings.

  3. Press to select Tray Settings.

  4. Press to get to Paper Size.

  5. Press to select Paper Size.

  6. Press to get to MPF.

  7. Press to select MPF.

  8. Using and , select the appropriate paper size (Envelope).

  9. Press the middle button, SELECT, once Envelope is displayed on the lower line, this puts a * by it.

  10. Now we have the MPF Size set to Envelope.

  11. Now press MENU to get back to Tray Settings/Paper Size.

  12. Press to get to Paper Type.

  13. Press to select Paper Type.

  14. Press to get to MPF.

  15. Press to select MPF.

  16. Using and , select the appropriate paper type (Plain 1).

  17. Press SELECT, once Plain 1 is displayed on the lower line.

  18. Now we have the MPF Type set to Plain 1.

  19. Now press MENU to get back to Ready to Print

  20. Now insert the Envelope-sized stack of paper into the MPF.

  21. On the screen MPF/Envelope will appear.

  22. Press SELECT to confirm this.

  23. Now on the screen MPF/Plain 1 will appear.

  24. Press SELECT to confirm this.

  25. We now have all the hardware settings on the printer correct

Now, all software settings screen shots are from WORD, this was done in Word. However if in any application, you go File ® Print and then click the Properties button, you will get this same driver properties window.

  1. Open up Word and create a new document.

  2. Go to File ® Print.

  3. Select the Dell Color Laser Printer from the printers list

  4. Click the Properties button to the right.

  5. This brings up Driver Properties.

  6. Click on the Paper Tray Tab.

  7. Change the Paper Source to MPF.

  8. Click the Print Setup Tab.

  9. Select in paper size, Envelope.

  10. Select for Output Size, Same as Paper Size.

  11. Click OK.

  12. Click Close.

  13. Now the printer driver is setup correctly.

  14. Now go to File ® Page Setup.

  15. Click the Paper Tab.

  16. Change Paper Size to Legal.

  17. Change the Paper source settings BOTH to "DEFAULT TRAY AS PER PRINTER".

  18. Click OK.

  19. Type in some gibberish in the body of the document and click Print!

Setup Paper Size
  1. Start Here

  2. On the printer press MENU.

  3. Press to get to Tray Settings.

  4. Press to select Tray Settings.

  5. Press to get to Paper Size.

  6. Press to select Paper Size.

  7. Press to get to MPF.

  8. Press to select MPF.

  9. Using and , select the appropriate paper size (Letter).

  10. Press the middle button, SELECT, once Letter is displayed on the lower line, this puts a * by it.

  11. Now we have the MPF Size set to Letter.

  12. Now press MENU to get back to Tray Settings/Paper Size.

  13. Press to get to Paper Type.

  14. Press to select Paper Type.

  15. Press to get to MPF.

  16. Press to select MPF.

  17. Using and , select the appropriate paper type (Plain 1).

  18. Press SELECT, once Plain 1 is displayed on the lower line.

  19. Now we have the MPF Type set to Plain 1.

  20. Now press MENU to get back to Ready to Print

  21. Now insert the Letter-sized stack of paper into the MPF.

  22. On the screen MPF/Letter will appear.

  23. Press SELECT to confirm this.

  24. Now on the screen MPF/Plain 1 will appear.

  25. Press SELECT to confirm this.

  26. We now have all the hardware settings on the printer correct

Now, all software settings screen shots are from WORD, this was done in Word. However if in any application, you go File ® Print and then click the Properties button, you will get this same driver properties window.

  1. Open up Word and create a new document.

  2. Go to File ® Print.

  3. Select the Dell Color Laser Printer from the printers list

  4. Click the Properties button to the right.

  5. This brings up Driver Properties.

  6. Click on the Paper Tray Tab.

  7. Change the Paper Source to MPF.

  8. Click the MPF Settings button.

  9. Select Plain 1 from the list of paper types.

  10. Click OK.

  11. Now click the Print Setup Tab.

  12. Select in paper size, Letter.

  13. Select for Output Size, Same as Paper Size.

  14. Click OK.

  15. Click Close.

Setup Paper Type

Paper type
Weight (gsm)
Remarks
Plain1
60-80
-
Plain2
81-105
-
Covers1
106-163
-
Covers2
164-216
-
Coated1
106-163
BJP (Bubble Jet Printer) paper cannot be used.
Coated2
164-216
BJP (Bubble Jet Printer) paper cannot be used.
Transparency
-
BJP (Bubble Jet Printer) paper cannot be used.
Label
-
BJP (Bubble Jet Printer) paper cannot be used.
Envelopes
-
-

Configuration

Parallel Printing

A local printer is a printer attached to your computer or a print server using a USB or parallel cable. If your printer is attached to a network and not your computer, see "Setting Up Network Printing" in the Owner's Manual.


Installing Printer Drivers

After the printer driver has been installed, you need to do the Installable Options settings in Printer Property are needed according to the options you installed.

Windows XP, XP x64, Windows Server 2003, Windows Server 2003 x64 and 2000

  1. Connect your printer to your computer.

  2. When the Found New Hardware Wizard appears, click Cancel.

  3. Insert the Drivers and Utilities CD into your computer.

  4. Click Personal Installation.

  5. Click Next.

  6. Click Install. The Found New Hardware Wizard appears.

  7. Click Next. The wizard automatically finds and installs the corresponding printer driver.

  8. When the Complete the Found New Hardware Wizard screen appears, click Finish.

  9. Select either the Typical Installation or Custom Installation option button, and then click Install. If you select Custom Installation, you can select the specific software you want to install.

  10. When the Congratulations! screen appears, click Print Test Page if necessary. Click Finish.

Windows NT 4.0

  1. Connect your printer to your computer.

  2. Insert the Drivers and Utilities CD into your computer.

  3. Click Personal Installation.

  4. Click Next.

  5. On the Add Printer screen, select the port name from the Port Name combo box, and then set the printer's options under Printer Configuration. Click Next.

  6. Select either Typical Installation or Custom Installation, and then click Install. If you select Custom Installation, you can select the specific software you want to install.

  7. The Adobe License Agreement appears, click to accept the agreement and then click Install.

  8. When the Congratulations! screen appears, click Finish.

USB Printing

A local printer is a printer attached to your computer or a print server using a USB or parallel cable. If your printer is attached to a network and not your computer, see "Setting Up Network Printing" in the Owner's Manual.

Setup Network
NOTE: To use this printer in a UNIX or Linux environment, you need to install a UX Filter or Linux Driver. For more information on how to install and use these, refer to your User's Guide.
NOTE: When using a CD drive in a Linux environment, you need to mount the CD according to your system environment. The command strings are mount/media/cdrom.
NOTE: For additional network set-up configurations, refer to your User's Guide.

Disable Microsoft® Windows® XP Firewall Before Printer Software Installation

NOTE: This step may not be necessary if you have Windows XP Service Pack 2 installed.

If your printer is connected directly to a network and the Windows XP firewall is enabled, you cannot view your networked printer(s) when you run the Dell™ printer installation software. To prevent this situation, disable the Windows XP firewall before you install the Dell printer software. To disable or enable your XP firewall, perform the following steps.

NOTICE: Dell recommends that you enable your Windows XP firewall after you install the printer software. Enabling the Windows XP firewall after you install the printer software does not limit the use of your network printer.
  1. Click the Start button and click Help and Support.

  2. In the Search box, type firewall and then click the green arrow.

  3. In the Pick a Task list, click Enable or disable Internet Connection Firewall and then follow the instructions on the screen.

Print and Check the Printer Settings Page

  1. Print the Printer Settings page.

    1. When Ready to Print appears in the LCD, press Menu.

    1. Report/List appears. Press or .

    2. Printer Setting is displayed. Press .

The Printer Settings page is printed.

  1. Under the TCP/IP heading, verify the IP address.

If the IP address is 0.0.0.0, wait for a few minutes to resolve the IP address automatically, and then print the Printer Settings page again.

Printer Setup

  1. Insert the Drivers and Utilities CD into your computer to launch the installation software.

NOTE: If the CD does not automatically launch, click Start ® Run, and then type D:\setup.exe (where D is the drive letter of your CD), and then click OK.
  1. Select Network Installation, and then click Next.

  2. Select Configure New Wired Printer, or Install Driver and Software for existing network printer, and then click Next.

  3. For local installation, select Local Installation, and then click Next.

For remote installation:

    1. Select Remote Installation, and then click Next.

NOTE: Remote installation between Windows NT and the following operating systems is not supported.
- Windows XP Professional x64 Edition
- Windows Server 2003 x64 Edition
NOTE: Installation on Windows XP Home Edition is not supported.
    1. Enter the computer name, user ID, and password. Then, click Add.

    2. Click Next.

  1. Select the printer you want to install from the printer list, and then click Next. If the target printer is not displayed on the list, click Update to refresh the list or click Add Printer to add a printer to the list manually. You may specify the IP address and port name at this point.
    If you have installed this printer on the server computer, select the I am setting this printer on a server check box.

NOTE: When using AutoIP, 0.0.0.0 is displayed in the installer. Before you can continue, you must enter a valid IP address.
  1. Specify the printer settings, and then click Next.

    1. Enter the printer name.

    1. If you want other users on the network to access this printer, select Share this printer with other computers on the network, and then enter a share name that users will easily identify.

    2. If you want to set a printer as the default, select the Set this printer as default check box.

    3. If you want to restrict color printing, select the appropriate ColorTrack option. Enter the password when Color-Password Enabled is selected for ColorTrack.

    4. If the postscript driver is available and you want to install it, select the PostScript Driver check box.

  2. Select the software and documentation you want to install, and then click Next. You can specify folders in which to install the Dell software and documentation. To change the folders, click Browser.

  3. If the Adobe license agreement screen appears, click to accept the agreement and then click Install.

  4. Click Finish to exit the wizard when the Congratulations! screen appears. If necessary, click Print Test Page to print a test page.

Use the Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving your desk. You can view and/or change the printer configuration settings, monitor toner level, and when it is time to order replacement consumables, just click the Dell supplies link right from your Web browser.

NOTE: The Dell Printer Configuration Web Tool is not available when the printer is locally attached to a computer or a print server.

To launch the Dell Printer Configuration Web Tool, type the network printer IP address in your Web browser, and the printer configuration appears on the screen. Refer to your User's Guide for more information.

You can set up the Dell Printer Configuration Web Tool to send you an email when the printer needs supplies or intervention.

To set up e-mail alerts:

  1. Launch the Dell Printer Configuration Web Tool.

  2. Click E-Mail Alert link.

  3. Under Setup E-Mail Lists and Alerts, enter the Primary SMTP Gateway, the Reply Address, and enter your email address or the key operator's email address in the email list box.

  4. Click Apply New Settings.

NOTE: The SMTP server will display Connection in Progress until an error occurs.

Determining the Wireless Network Settings

You need to know the settings for the wireless network to set up the wireless printer. For details of the settings, contact your network administrator.
Wireless Settings
SSID
Specifies the name () that identifies the wireless network. Up to 32 alphanumeric characters.
Network Type
Specifies the network type from Ad-hoc or Infrastructure.
Security Settings
Security
Selects the security method from No security, WEP, WPA-PSK TKIP and WPA-PSK AES.
Transmit Key
Specifies the transmit key from the list.
WEP Key
Specified the WEP key set used through the wireless network only when WEP is selected for Security.
Pass Phrase
Specifies the pass phrase of alphanumeric characters from 8 to 63 bytes long only when WPA-PSX is selected for Encryption.

Wireless Installation using USB connection

NOTE: The optional multi protocol card with the Wireless LAN Adapter attached must be installed on the printer.

Scene 1. Install a printer to the already-operating wireless network (When wireless setting is already set to your computer)

  1. Insert the Drivers and Utilities CD into your computer.

  2. The Drivers and Utilities CD should launch the installation software automatically.
    If the CD does not automatically launch, click Start ® Run, type D:\Setup.exe (where D is the drive letter of your CD), and then click OK.

  3. Select the Network Installation option button, and then click Next.

  4. Select the Configure Wireless Printer using a USB connection (Recommended) option button, and then click Next.

  5. Reset the wireless setting of the printer following the steps on the Reset Wireless Setting screen.

  6. In the list on the Select Printer screen, check the check box of the target printer that you are making wireless setting for, and then click Next. On the Enter Wireless Network Settings screen, set each wireless setting item, and then click Next. When you select the Fixed IP option button for IP address assignment, click Settings... and enter the IP address and subnet mask on the screen.

NOTE: When you enter a fixed IP address, avoid the "169.254.xxx.xxx" address used by AutoIP.
  1. Set each item on the Enter Printer Settings screen, and then click Next.

  2. On the Printer Software screen, specify the software that you want to install and installation path, and then click Next. At this point, the wireless setting specified on the Enter Wireless Network Settings screen is sent to the printer.

  3. On the Wireless configuration is now complete screen, click Next. Since wireless setting is already made to your computer, no operation is necessary on this screen.

  4. On the Setting-Ready Printer screen, verify that the correct IP address is assigned to the printer to which the wireless setting is set, and then click Install.

  5. If you select the I am setting up this printer on server check box on the Select Printer screen and also select the PostScript Driver check box on the Enter Printer Settings screen, the Adobe Systems Inc. License Agreement screen appears. Select the I accept the terms of the license agreement option button, and then click Install.

  6. On the Congratulations! screen, click Finish to complete the installation. A test page will be printed with the installed printer by clicking the Print Test Page button.

Scene 2. Construct new wireless network environment for both computer and printer (When wireless setting needs to be set to your computer)

  1. Insert the Drivers and Utilities CD into your computer.

  2. The Drivers and Utilities CD should launch the installation software automatically.
    If the CD does not automatically launch, click Start ® Run, type D:\Setup.exe (where D is the drive letter of your CD), and then click OK.

  3. Select the Network Installation option button, and then click Next.

  4. Select the Configure Wireless Printer using a USB connection (Recommended) option button, and then click Next.

  5. Reset the wireless setting of the printer following the steps on the Reset Wireless Setting screen.

  6. In the list on the Select Printer screen, check the check box of the target printer that you are making wireless setting for, and then click Next.

NOTE: When you enter a fixed IP address, avoid the "169.254.xxx.xxx" address used by AutoIP.
  1. On the Enter Wireless Network Settings screen, set each wireless setting item, and then click Next. When you select the Fixed IP option button for IP address assignment, click Settings... and enter the IP address and subnet mask on the screen.

  2. Set each item on the Enter Printer Settings screen, and then click Next.

  3. On the Printer Software screen, specify the software that you want to install and installation path, and then click Next. At this point, the wireless setting specified on the Enter Wireless Network Settings screen is sent to the printer.

  4. On the Wireless configuration is now complete screen, create the wireless setting sent to the printer on your computer following the steps below, and then click Next.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select the Wireless Network tab.

    3. Make sure the check box for Use Windows to configure my wireless network settings is checked.

    4. Click Advanced.

    5. Do either of the following:

When wireless ad-hoc mode is set to the printer:
Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.
When wireless infrastructure mode is set to the printer:
Select Access point (Infrastructure) networks only and close the Advanced dialog box.
    1. Click Add to display Wireless network properties.

    2. Enter the setting that you send to the printer and click OK.

    3. Click Move up to move the setting to the top of the list.

    4. Click OK to close the Property dialog box.

  1. On the Setting-Ready Printer screen, verify that the correct IP address is assigned to the printer to which the wireless setting is set, and then click Install.

  2. If you select the I am setting up this printer on server check box on the Select Printer screen and also select the PostScript Driver check box on the Enter Printer Settings screen, the Adobe Systems Inc. License Agreement screen appears. Select the I accept the terms of the license agreement option button, and then click Install.

  3. On the Congratulations! screen, click Finish to complete the installation. A test page will be printed with the installed printer by clicking the Print Test Page button.

Use the Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving your desk. You can view and/or change the printer configuration settings, monitor toner level, and when it is time to order replacement consumables, just click the Dell supplies link right from your Web browser.

NOTE: The Dell Printer Configuration Web Tool is not available when the printer is locally attached to a computer or a print server.

Wireless Installation using wireless connection

Scene 1. Install a printer to the already-operating wireless network (When wireless setting is already set to your computer)

  1. Insert the Drivers and Utilities CD into your computer to launch the installation software.

NOTE: If the CD does not automatically launch, click Start ® Run, and then type D:\setup.exe (where D is the drive letter of your CD), and then click OK.
  1. Select the Network Installation option button, and then click Next.

  2. Select the Configure Wireless Printer using a wireless connection (Advanced) option button, and then click Next.

  3. Reset the wireless setting of the printer following the steps on the Reset Wireless Setting screen.

  4. Create the wireless setting of your computer following the steps shown on the Enable Communication with Printer screen, and then click Next.

The steps are as follows.
    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select the Wireless Networks tab.

    3. Make sure the check box for Use Windows to configure my wireless network settings is checked.

NOTE: Be sure to write down the current wireless computer settings in steps d and f so that you can restore them later.
    1. Click the Advanced button.

    2. Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.

    3. Click the Add button to display Wireless network properties.

    4. Under the Association tab, enter the following information and click OK.

Network name (SSID): dell_device
Network Authentication: Open
Data encryption: Disabled
Ad hoc network: checked
    1. Click the Move up button to move the newly added SSID to the top of the list.

    2. Click OK to close the Property dialog box.

  1. On the Enter Wireless Network Settings screen, set each wireless setting item, and then click Next.

  2. When you select the Fixed IP option button for IP address assignment, click Settings... and enter the IP address and subnet mask on the screen.

NOTE: When you enter a fixed IP address, avoid the "169.254.xxx.xxx" address used by AutoIP.
  1. Set each item on the Enter Printer Settings screen, and then click Next.

  2. On the Printer Software screen, specify the software that you want to install and installation path, and then click Next. At this point, the wireless setting specified on the Enter Wireless Network Settings screen is sent to the printer.

  3. On the Wireless configuration is now complete screen, change the wireless setting of your computer to the same as that sent to the printer, and then click Next.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select the Wireless Network tab.

    3. Click Advanced.

    4. Do either of the following:

When wireless ad-hoc mode is set to the printer:
Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.
When wireless infrastructure mode is set to the printer:
Select Access point (Infrastructure) networks only and close the Advanced dialog box.
    1. Select the setting that you send to the printer in the list in Preferred Network group.

    2. Click Move up to move the setting to the top of the list.

    3. Click OK to close the Property dialog box.

  1. On the Setting-Ready Printer screen, verify that the correct IP address is assigned to the printer to which the wireless setting is set, and then click Install.

  2. If you select the I am setting up this printer on server check box on the Select Printer screen and also select the PostScript Driver check box on the Enter Printer Settings screen, the Adobe Systems Inc. License Agreement screen appears. Select the I accept the terms of the license agreement option button, and then click Install.

  3. On the Congratulations! screen, click Finish to complete the installation. A test page will be printed with the installed printer by clicking the Print Test Page button.

Scene 2. Construct new wireless network environment for both computer and printer (When wireless setting needs to be set to your computer)

  1. Insert the Drivers and Utilities CD into your computer to launch the installation software.

NOTE: If the CD does not automatically launch, click Start ® Run, and then type D:\setup.exe (where D is the drive letter of your CD), and then click OK.
  1. Select the Network Installation option button, and then click Next.

  2. Select the Configure Wireless Printer using a wireless connection (Advanced) option button, and then click Next.

  3. Reset the wireless setting of the printer following the steps on the Reset Wireless Setting screen.

  4. Create the wireless setting of your computer following the steps shown on the Enable Communication with Printer screen, and then click Next. The steps are as follows.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select the Wireless Networks tab.

    3. Make sure the check box for Use Windows to configure my wireless network settings is checked.

NOTE: Be sure to write down the current wireless computer settings in steps d and f so that you can restore them later.
    1. Click the Advanced button.

    2. Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.

    3. Click the Add button to display Wireless network properties.

    4. Under the Association tab, enter the following information and click OK.

Network name (SSID): dell_device
Network Authentication: Open
Data encryption: Disabled
Ad hoc network: checked
    1. Click the Move up button to move the newly added SSID to the top of the list.

    2. Click OK to close the Property dialog box.

  1. On the Enter Wireless Network Settings screen, set each wireless setting item, and then click Next.

  2. When you select the Fixed IP option button for IP address assignment, click Settings... and enter the IP address and subnet mask on the screen.

NOTE: When you enter a fixed IP address, avoid the "169.254.xxx.xxx" address used by AutoIP.
  1. Set each item on the Enter Printer Settings screen, and then click Next.

  2. On the Printer Software screen, specify the software that you want to install and installation path, and then click Next. At this point, the wireless setting specified on the Enter Wireless Network Settings screen is sent to the printer.

  3. On the Wireless configuration is now complete screen, create the wireless setting sent to the printer on your computer following the steps below, and then click Next.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select the Wireless Network tab.

    3. Make sure the check box for Use Windows to configure my wireless network settings is checked.

    4. Click Advanced.

    5. Do either of the following:

When wireless ad-hoc mode is set to the printer:
Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.
When wireless infrastructure mode is set to the printer:
Select Access point (Infrastructure) networks only and close the Advanced dialog box.
    1. Click Add to display Wireless network properties.

    2. Enter the setting that you send to printer and click OK.

    3. Click Move up to move the setting to the top of the list.

    4. Click OK to close the Property dialog box.

  1. On the Setting-Ready Printer screen, verify that the correct IP address is assigned to the printer to which the wireless setting is set, and then click Install.

  2. If you select the I am setting up this printer on server check box on the Select Printer screen and also select the PostScript Driver check box on the Enter Printer Settings screen, the Adobe Systems Inc. License Agreement screen appears. Select the I accept the terms of the license agreement option button, and then click Install.

  3. On the Congratulations! screen, click Finish to complete the installation. A test page will be printed with the installed printer by clicking the Print Test Page button.

Use the Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving your desk. You can view and/or change the printer configuration settings, monitor toner level, and when it is time to order replacement consumables, just click the Dell supplies link right from your Web browser.

NOTE: The Dell Printer Configuration Web Tool is not available when the printer is locally attached to a computer or a print server.

Wireless Installation using Dell Printer Configuration Web Tool

Scene 1. Install a printer to the already-operating wireless network (When wireless setting is already set to your computer)

For DHCP network:
  1. Create wireless setting of your computer following the steps below.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select the Wireless Networks tab.

    3. Make sure the check box for Use Windows to configure my wireless network settings is checked.

NOTE: Be sure to write down the current wireless computer settings in steps d and f so that you can restore them later.
    1. Click the Advanced button.

    2. Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.

    3. Click the Add button to display Wireless network properties.

    4. Under the Association tab, enter the following information and click OK.

Network name (SSID): dell_device
Network Authentication: Open
Data encryption: Disabled
Ad hoc network: checked
    1. Click the Move up button to move the newly added SSID to the top of the list.

    2. Click OK to close the Property dialog box.

NOTE: When your operating system is earlier than Windows 2000, create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer.
  1. Check the IP address assigned by AutoIP on the printer.

e.g.: 168.254.1.1
  1. Check that the IP address on your computer is assigned by DHCP.

  2. Open Dell Printer Configuration Web Tool using WEB browser.

e.g.: http://168.254.1.1/
  1. Change the wireless setting of the printer on Dell Printer Configuration Web Tool.

  2. Reboot the printer.

  3. Restore the wireless setting on your computer.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select Wireless Network tab.

    3. Click Advanced.

    4. Do either of the following:

When wireless ad-hoc mode is set to the printer:
Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.
When wireless infrastructure mode is set to the printer:
Select Access point (Infrastructure) networks only and close the Advanced dialog box.
    1. Select the setting that you send to the printer in the list in Preferred Network group.

    2. Click Move up to move the setting to the top of the list.

    3. Click OK to close the Property dialog box.

NOTE: When your operating system is earlier than Windows 2000, create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer.
For Fixed IP network:
  1. Create wireless setting of your computer following the steps below.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select the Wireless Networks tab.

    3. Make sure the check box for Use Windows to configure my wireless network settings is checked.

NOTE: Be sure to write down the current wireless computer settings in steps d and f so that you can restore them later.)
    1. Click the Advanced button.

    2. Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.

    3. Click the Add button to display Wireless network properties.

    4. Under the Association tab, enter the following information and click OK.

Network name (SSID): dell_device
Network Authentication: Open
Data encryption: Disabled
Ad hoc network: checked
    1. Click the Move up button to move the newly added SSID to the top of the list.

    2. Click OK to close the Property dialog box.

NOTE: When your operating system is earlier than Windows 2000, create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer.
  1. Check the IP address on your computer.

e.g.: 1.2.3.4
  1. Set the IP address on the printer.

e.g.: 1.2.3.5
  1. Open Dell Printer Configuration Web Tool using WEB browser.

e.g.: http://1.2.3.5/
  1. Change the wireless setting of the printer on Dell Printer Configuration Web Tool.

  2. Reboot the printer.

  3. Restore the wireless setting on your computer.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select Wireless Network tab.

    3. Click Advanced.

    4. Do either of the following:

When wireless ad-hoc mode is set to the printer:
Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.
When wireless infrastructure mode is set to the printer:
Select Access point (Infrastructure) networks only and close the Advanced dialog box.
    1. Select the setting that you send to the printer in the list in Preferred Network group.

    2. Click Move up to move the setting to the top of the list.

    3. Click OK to close the Property dialog box.

NOTE: When your operating system is earlier than Windows 2000, create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer.

Scene 2. Construct new wireless network environment for both computer and printer (When wireless setting needs to be set to your computer)

For DHCP network:
  1. Create wireless setting of your computer following the steps below.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select the Wireless Networks tab.

    3. Make sure the check box for Use Windows to configure my wireless network settings is checked.

NOTE: Be sure to write down the current wireless computer settings in steps e and g so that you can restore them later.
    1. Click the Advanced button.

    2. Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.

    3. Click the Add button to display Wireless network properties.

    4. Under the Association tab, enter the following information and click OK.

Network name (SSID): dell_device
Network Authentication: Open
Data encryption: Disabled
Ad hoc network: checked
    1. Click the Move up button to move the newly added SSID to the top of the list.

    2. Click OK to close the Property dialog box.

NOTE: When your operating system is earlier than Windows 2000, create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer.
  1. Check the IP address assigned by AutoIP on the printer.

e.g.: 168.254.1.1
  1. Check that the IP address on your computer is assigned by DHCP.

  2. Open Dell Printer Configuration Web Tool using WEB browser.

e.g.: http://168.254.1.1
  1. Create wireless setting of the printer on Dell Printer Configuration Web Tool.

  2. Reboot the printer.

  3. Restore the wireless setting on your computer.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select Wireless Network tab.

    3. Make sure the check box for Use Windows to configure my wireless network settings is checked.

    4. Click Advanced.

    5. Do either of the following:

When wireless ad-hoc mode is set to the printer:
Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.
When wireless infrastructure mode is set to the printer:
Select Access point (Infrastructure) networks only and close the Advanced dialog box.
    1. Click Add to display Wireless network properties.

    2. Enter the setting that you send to printer and click OK.

    3. Click Move up to move the setting to the top of the list.

    4. Click OK to close the Property dialog box.

NOTE: When your operating system is earlier than Windows 2000, create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer.
For Fixed IP network:
  1. Create wireless setting of your computer following the steps below.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select the Wireless Networks tab.

    3. Make sure the check box for Use Windows to configure my wireless network settings is checked.

NOTE: Be sure to write down the current wireless computer settings in steps d and f so that you can restore them later.
    1. Click the Advanced button.

    2. Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.

    3. Click the Add button to display Wireless network properties.

    4. Under the Association tab, enter the following information and click OK.

Network name (SSID): dell_device
Network Authentication: Open
Data encryption: Disabled
Ad hoc network: checked
    1. Click the Move up button to move the newly added SSID to the top of the list.

    2. Click OK to close the Property dialog box.

NOTE: When your operating system is earlier than Windows 2000, create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer.
  1. Check the IP address on your computer.

e.g.: 1.2.3.4
  1. Set the IP address on the printer.

e.g.: 1.2.3.5
  1. Open Dell Printer Configuration Web Tool using WEB browser.

e.g.: http://1.2.3.5
  1. Change the wireless setting of the printer on Dell Printer Configuration Web Tool.

  2. Reboot the printer.

  3. Restore the wireless setting on your computer.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select Wireless Network tab.

    3. Make sure the check box for Use Windows to configure my wireless network settings is checked.

    4. Click Advanced.

    5. Do either of the following:

When wireless ad-hoc mode is set to the printer:
Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.
When wireless infrastructure mode is set to the printer:
Select Access point (Infrastructure) networks only and close the Advanced dialog box.
    1. Click Add to display Wireless network properties.

    2. Enter the setting that you send to printer and click OK.

    3. Click Move up to move the setting to the top of the list.

    4. Click OK to close the Property dialog box.

NOTE: When your operating system is earlier than Windows 2000, create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer.

Wireless Setting through Dell Printer Configuration Web Tool - Advanced setup

Access point (Infrastructure, DHCP network)

  1. Create new wireless settings for your computer.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select the Wireless Networks tab.

    3. Make sure the check box for Use Windows to configure my wireless network settings is checked.

NOTE: Be sure to write down the current wireless computer settings in steps d and g so that you can restore them later.
    1. Click the Advanced button.

    2. Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.

    3. Click the Add button to display Wireless network properties.

    4. Under the Association tab, enter the following information and click OK.

Network name (SSID): dell_device
Network Authentication: Open
Data encryption: Disabled
Ad hoc network: checked
    1. Click the Move up button to move the newly added SSID to the top of the list.

    2. Click OK to close the Property dialog box.

NOTE: When your operating system is earlier than Windows 2000, create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer.
  1. Set up the printer wireless adapter IP address.

    1. Reset the settings for the wireless adapter to the default.

i. Press Menu on printer control panel.
ii. Scroll down and select Admin Menu.
iii. Scroll down and select Wireless net.
iv. Scroll down and select Reset MPC.
v. Restart the printer.
    1. Retrieve the wireless adapter IP address on the printer.

i. Press Menu on the printer control panel.
ii. Scroll down and select Admin Menu.
iii. Scroll down and select wireless net.
iv. Scroll down and select TCP/IP.
v. Scroll down and select IP Address.
(Default IP address range: 169.254.xxx.yyy )
  1. Access Dell Printer Configuration Web Tool on your computer browser.

    1. Assign the PC IP address by DHCP mode (Change the TCP/IP properties to obtain the IP address automatically).

    1. Make sure your computer has the same IP address range as the printer wireless adapter.

e.g. 169.254.xxx.zzz
    1. Access the Dell Printer Configuration Web Tool using the WEB browser, and then type printer wireless adapter settings in the address field of the browser.

e.g. http://169.254.xxx.yyy/ (Your wireless adapter IP address)
    1. Change wireless settings (SSID/ communication mode) from Dell Printer Configuration Web Tool.

i. Click Print server setting on the left navigational bar.
ii. Click the Print server setting tab.
iii. Click the TCP/IP sub-tab.
iv. Select DHCP.
v. Click the Apply new setting button without restarting the printer (Ignore the screen instructions to restart the printer).
vi. Click the Wireless LAN sub-tab.
vii. Change the SSID setting (according to your Access point SSID) and change Network type to Infrastructure.
viii. Click the Restart printer to apply new settings button.
  1. Once printer wireless adapter is properly configured, you may use the typical network printer installation method to complete driver installation.

  2. To communicate with printer, you need to restore the previous wireless settings on your computer.

  3. Restore the previous wireless settings for your computer.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select the Wireless Network tab.

    3. Click the Advanced button.

    4. Select Access point (Infrastructure) networks only and close the Advanced dialog box
      (Applicable to printer with the wireless infrastructure mode).

    5. Select the setting that you send to the printer in the list in the Preferred Network group

    6. Click Move up to move the setting to the top of the list.

    7. Click OK to close the Property dialog box.

NOTE: When your operating system is earlier than Windows 2000, create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer.

Access point (Infrastructure, Fixed IP network)

  1. Ensure that the addresses of your computer and access point is in the same IP range. Match the subnet mask and gateway addresses of your computer to the access point settings.

  2. Create new wireless settings of your computer by following the steps below.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select the Wireless Networks tab.

    3. Make sure the check box for Use Windows to configure my wireless network settings is checked.

NOTE: Be sure to write down the current wireless computer settings in steps d and f so that you can restore them later.
    1. Click the Advanced button.

    2. Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.

    3. Click the Add button to display Wireless network properties.

    4. Under the Association tab, enter the following information and click OK.

Network name (SSID): dell_device
Network Authentication: Open
Data encryption: Disabled
Ad hoc network: Checked
    1. Click the Move up button to move the newly added SSID to the top of the list.

    2. Click OK to close the Property dialog box.

NOTE: When your OS is earlier than Windows 2000, create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer.
  1. Check the IP, subnet mask and gateway address on your computer.

e.g. IP: 192.168.1.1
Subnet mask: 255.255.0.0
  1. Set the IP address from the printer control panel to be in the same range as that of your computer. Match the subnet mask and gateway addresses of the printer to your computer settings.

    1. Press Menu button.

    1. Scroll to Admin menu.

    2. Select Wireless Net.

    3. Select TCP/IP.

    4. Select Get IP Address.

    5. Select Panel.

    6. Scroll back to IP Address.

    7. Manually enter the IP address using the directional buttons on the control panel and press enter button.

e.g.: 192.168.1.2
    1. Scroll back to Subnet Mask.

    2. Manually enter the subnet mask address using the directional buttons on the control panel and press enter button.

    3. Scroll back to Gateway Address.

    4. Manually enter the gateway address using the directional buttons on the control panel and press the Enter button.

    5. Restart the printer.

  1. Open Dell Printer Configuration Web Tool using the WEB browser.

e.g.: http://:192.168.1.2
  1. Change wireless settings of the printer from Dell Printer Configuration Web Tool.

    1. Click Print server setting on the left navigational bar.

    1. Click Print server setting tab.

    2. Click Wireless LAN sub-tab.

    3. Change the SSID setting (according to your access point SSID) and change Network type to Infrastructure.

    4. Click the Restart printer to apply new settings button.

  2. Restore the previous wireless settings for your computer.

    1. Select Network Connections from Control Panel.

    1. Right-click Wireless Network Connection and select Properties.

    2. Select Wireless Network tab.

    3. Click Advanced.

    4. Do either of the following:

When wireless ad-hoc mode is set to the printer:
Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box.
When wireless infrastructure mode is set to the printer:
Select Access point (Infrastructure) networks only and close the Advanced dialog box.
    1. Select the setting that you send to the printer in the list in Preferred Network group.

    2. Click Move up to move the setting to the top of the list.

  1. Click OK to close the Property dialog box.

When your operating system is earlier than Windows 2000, create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer.

Setup Security
  1. Press Menu.

  2. Press until Admin Menu appears, and then press or .

  3. Press until Panel Settings appears, and then press or .

  4. Press until Panel Lock appears, and then press or .
    Security Settings is displayed.

To set or change the password to limit access to the menus from the operator panel.

Set the password of the Dell Printer Configuration Web Tool from Set Password in Print Server Settings.

Values:

Panel Lock
Specifies whether to limit access to the menus.
Change Password
Sets a password to limit access to the menus.
Re-enter Password
Type the new password again to confirm.

NOTE: This menu sets a password to lock the operator panel. When changing the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password.

Troubleshooting Instructions

Use the Customer Mode to locate the unit in the printer that causes a problem.

Diagnostic Menu Map (Customer Mode)

  1. Turn off the printer.

  2. Turn on the printer while holding down and .
    The Customer Mode menu appears.

Testing "Print Quality"

"Print Quality" is used to diagnose print quality defects.

  1. On the Customer Mode menu, go down to Cyan20%, Magenta20%, Yellow20%, or Black20% and press .

Cyan20%
Outputs cyan toner at 20% density on the whole area of the paper.
Magenta20%
Outputs magenta toner at 20% density on the whole area of the paper.
Yellow20%
Outputs yellow toner at 20% density on the whole area of the paper.
Black20%
Outputs black toner at 20% density on the whole area of the paper.

After you output the test results, contact Dell.

Testing "Toner Pallet Check" or "Contamination Chk"

"Toner Pallet Check" and "Contamination Chk" are used to diagnose machine problems.

  1. On the Customer Mode menu, go down to TonerPalletCheck or ContaminationChk, and press .

Toner Pallet Check
Allows you to identify the problem with the toner when print quality problems occur while printing pictures or photos.
Contamination Check
Allows you to check for any regular lines or spots when printing if print quality problems are occurring.

After you output the test results, contact Dell.

Clear NVRAM

You can restore the original factory default menu settings by initializing NVRAM.

  1. Press Menu.

  2. Press until Admin Menu appears, and then press or .

  3. Press until Maintenance appears, and then press or .

  4. Press until Reset Defaults appears, and then press or .

  5. The Are you sure? message appears on the operator panel. Press .

Turn off the printer, and then on again.

Others

How to replace the Imaging Drum

CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual.
CAUTION: Never throw a used imaging drum into a fire. It could explode resulting in burns and injuries.

Dell cartridges are available only through Dell. You can order more online at www.dell.com/supplies or by phone. To order by phone, see your Owner's Manual.

Dell recommends Dell imaging drums for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

Removing the Used Imaging Drum

NOTE: Remove any print jobs from the center output tray, and close the multipurpose feeder cover before opening the front cover.
  1. Push the front latch up and fully open the front cover.

  1. Push the button as shown in the following illustration and open the top cover.

  1. Grab the imaging drum by the handle, and pull it up and out.

CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.

Installing the New Imaging Drum

  1. Remove the protective cover from the imaging drum.

CAUTION: Make sure nothing touches or scratches the surface of the light-sensitive drum surface (green-colored roller) or the transfer roller (black-colored roller). Scratches, dirt, or oil from your hands on the imaging drum or transfer roller may reduce the print quality.
  1. Holding the imaging drum by the handle with the flat part facing the back of the printer, align the plastic guides on both sides of the imaging drum with the slots in front of the arrows on the printer.

  1. Pull the protective cover on the imaging drum straight up to remove it.

NOTICE: Do not touch the transfer roller (black-colored roller). Make sure that nothing touches or scratches the roller surface. Scratches or oil from your hands on the roller deteriorates print quality.

  1. Close the top cover.

  1. Close the front cover.

How to install the Toner Cartridge

  1. Select the new toner cartridge whose color matches the cartridge carrier and remove it from its packaging.

  1. Shake the toner cartridge several times as illustrated to distribute the toner evenly.

  1. Align the toner cartridge with the corresponding cartridge carrier in the printer and insert it.

  1. Grip the levers at each end of the toner cartridge with your fingers, then push down firmly to rotate the levers forward.

  1. Pull the toner seal straight up to remove it.

NOTICE: Pull the toner seal straight up. Pulling the toner seal diagonally may tear the seal.
NOTICE: If it takes more than five seconds until you remove the toner seal after inserting the toner cartridge in the printer, an error message may appear. In this case, perform step 4 again, or turn the printer off once and then on again.
  1. Replace the top cover by inserting its front side into the printer first.

How to install the Transfer Roller

  1. Unpack a new transfer roller and grip the tabs as shown.

  1. Align the arrow marks on the transfer roller to the marks on the printer, and gently push the roller into the printer.

  1. To lock the transfer roller into the printer, push down the tabs until you hear a click.

  1. Close the front cover.

How to install the Fuser

  1. Unpack a new fuser, grip the fuser by the handles, align it with the slots in the printer, and slowly push it in.

  1. Completely push down the fuser by holding the handles at both ends of the fuser until the levers next to both ends of the fuser return to their original position.

  1. Close the outer front cover.

Removing the Used Separator Roller

NOTE: Remove any print jobs from the tray before pulling the tray out of the printer.
  1. Pull the tray out of the printer until it stops. Hold the tray with both hands, lift the front slightly, and remove it from the printer.

  1. Press both tabs inward and hold while gently lifting the separator roller cover to the open position.

  1. Gently raise the separator roller assembly, and slide it to the left.

Basic toner cleaning instructions

CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual.
CAUTION: Do not touch the edge of the plate at the upper side of the transfer roller because it is sharp.

When the printer's automatic density control (ADC) sensor is dirty, follow the procedure below to clean it.

  1. Turn off the printer.

  2. Push the front latch up and fully open the front cover.

  1. Grip the tabs at both ends of the transfer roller and gently lift it out of the printer.

CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.
  1. Gently wipe the automatic density control (ADC) sensor window with a clean dry cloth or cotton swab.

NOTE: Do not allow anything hard to come in contact with the automatic density control (ADC) sensor window. Do not use excessive force to clean the window.
  1. Replace the transfer roller. Grip the tabs as shown.

  1. Align the arrow marks on the transfer roller to the marks on the printer, and gently push the roller into the printer.

  1. To lock the transfer roller into the printer push down the tabs until you hear a click.

  1. Close the front cover.

  1. Turn on the printer.