Maintaining Your Printer

 

Periodically your printer requires you to complete certain tasks to maintain optimum print quality. If several people are using the printer, you may want to designate a key operator to maintain your printer. Refer printing problems and maintenance tasks to this key operator.

  Determining the Status of Supplies

  Conserving Supplies

  Ordering Supplies

  Storing Print Media

  Storing Consumables

  Replacing the Imaging Drums

  Replacing the Toner Cartridge

  Replacing the Transfer Roller

  Replacing the Fuser and Separator Roller

  Cleaning the Automatic Density Control (ADC) Sensor

  Cleaning the Imaging Drum

  Adjusting Color Registration


Determining the Status of Supplies

If your printer is connected to the network, the Dell Printer Configuration Web Tool can provide instant feedback on remaining toner levels. Type the printer IP address in your Web browser to view this information. To use the E-Mail Alert Setup feature that notifies you when the printer requires new supplies, type your name or the name of the key operator in the e-mail list box.

On the operator panel, you can also confirm the following:


Conserving Supplies

You can change several settings in your software program or on the operator panel to conserve toner and paper.
Supply
Setting
Function
For more information
Toner
Draft Mode in the Advanced
This check box allows the users to select a print mode that uses less toner. When this feature is used, the image quality will be lower than when it is not used.
Print media
Multiple Up
The printer prints two or more pages on one side of a sheet. Values for Multiple Up are 2 Up, 4 Up, 8 Up, 16 Up, or 32 Up. Combined with the duplex setting, Multiple Up allows you to print up to 64 pages on one sheet of paper. (32 images on the front and 32 on the back)
Duplex
Double-sided printing is available. This allows you to print on both sides of a sheet of paper.


Ordering Supplies

You can order consumables from Dell on the Internet when using a networked printer. Type the IP address of your printer in your Web browser, launch the Dell Printer Configuration Web Tool, and click the Order Supplies at: to order toner for your printer.

You can also order toner by the following method.

  1. Click Start ® Programs ® Dell Printers ® Additional Color Laser Software ® Dell Supplies Management System.

The Dell Supplies Management System window appears.

  1. Select your printer from the Select Printer Model list.

  2. If ordering from the Web:

    1. When you cannot get information from the printer automatically by two-way communication, a window that prompts you to type the Service Tag number appears. Type your Dell printer Service Tag number in the field provided.
      Your Service Tag number is located inside the front door of your printer.

    1. Select an URL from the Select Reorder URL list.

    2. Click Visit Dell printer supplies ordering web site.

  3. If ordering by phone, call the number that appears under the By Telephone heading.


Storing Print Media

To avoid potential paper feeding problems and uneven print quality, there are several things you can do.


Storing Consumables

Store consumables in their original packaging until you need to use them. Do not store consumables in:


Replacing the Imaging Drums

CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual.
CAUTION: Never throw a used imaging drum into a fire. It could explode resulting in burns and injuries.

Dell cartridges are available only through Dell. You can order more online at www.dell.com/supplies or by phone. To order by phone, see your Owner's Manual.

Dell recommends Dell imaging drums for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

Removing the Used Imaging Drum

NOTE: Remove any print jobs from the center output tray, and close the multipurpose feeder cover before opening the front cover.
  1. Push the front latch up and fully open the front cover.

  1. Push the button as shown in the following illustration and open the top cover.

  1. Grab the imaging drum by the handle, and pull it up and out.

CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.

Installing the New Imaging Drum

  1. Remove the protective cover from the imaging drum.

CAUTION: Make sure nothing touches or scratches the surface of the light-sensitive drum surface (green-colored roller) or the transfer roller (black-colored roller). Scratches, dirt, or oil from your hands on the imaging drum or transfer roller may reduce the print quality.
  1. Holding the imaging drum by the handle with the flat part facing the back of the printer, align the plastic guides on both sides of the imaging drum with the slots in front of the arrows on the printer.

  1. Pull the protective cover on the imaging drum straight up to remove it.

NOTICE: Do not touch the transfer roller (black-colored roller). Make sure that nothing touches or scratches the roller surface. Scratches or oil from your hands on the roller deteriorates print quality.

  1. Close the top cover.

  1. Close the front cover.


Replacing the Toner Cartridge

CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual.

In addition to the toner level indicator that appears each time you send a job to print, a message appears on the operator panel to alert you when it's time to order a new toner cartridge.

Dell toner cartridges are available only through Dell. You can order more toner online at www.dell.com/supplies or by phone. To order by phone, see "Ordering toner cartridges" in your Owner's Manual.

Dell recommends Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

CAUTION: Never throw used toner cartridges into a fire. The residual toner could explode resulting in burns and injuries.

Removing the Used Toner Cartridge

NOTE: Remove any print jobs from the outer front cover before removing the top cover.
  1. Remove the top cover.

  1. Grip the levers at the ends of the toner cartridge that you want to replace and pull them up.

  1. Pull out the toner cartridge.

Installing the New Toner Cartridge

  1. Select the new toner cartridge whose color matches the cartridge carrier and remove it from its packaging.

  1. Shake the toner cartridge several times as illustrated to distribute the toner evenly.

  1. Align the toner cartridge with the corresponding cartridge carrier in the printer and insert it.

  1. Grip the levers at each end of the toner cartridge with your fingers, then push down firmly to rotate the levers forward.

  1. Pull the toner seal straight up to remove it.

NOTICE: Pull the toner seal straight up. Pulling the toner seal diagonally may tear the seal.
NOTICE: If it takes more than five seconds until you remove the toner seal after inserting the toner cartridge in the printer, an error message may appear. In this case, perform step 4 again, or turn the printer off once and then on again.
  1. Replace the top cover by inserting its front side into the printer first.


Replacing the Transfer Roller

CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual.
CAUTION: Never throw a used transfer roller into a fire. It could explode resulting in burns and injuries.
CAUTION: Do not touch the edge of the plate at the upper side of the transfer roller because it is sharp.

Dell transfer rollers are available only through Dell. You can order more online at www.dell.com/supplies or by phone. To order by phone, see your Owner's Manual.

Dell recommends Dell transfer roller for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

Removing the Used Transfer Roller

NOTE: Remove any print jobs from the center output tray, and close the multipurpose feeder cover before opening the front cover.
  1. Push the front latch up and fully open the front cover.

  1. Grip the tabs at both ends of the transfer roller and gently lift it out of the printer.

CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.

Installing the New Transfer Roller

  1. Unpack a new transfer roller and grip the tabs as shown.

  1. Align the arrow marks on the transfer roller to the marks on the printer, and gently push the roller into the printer.

  1. To lock the transfer roller into the printer, push down the tabs until you hear a click.

  1. Close the front cover.


Replacing the Fuser and Separator Roller

To avoid burns, do not replace the fuser immediately after printing, as the fuser gets very hot during this process.

CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before cleaning the printer or performing maintenance.
CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual.

Dell fuser are available only through Dell. You can order more online at www.dell.com/supplies or by phone. To order by phone, see your Owner's Manual.

Dell recommends Dell fuser for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

Removing the Used Fuser

NOTE: Remove any print jobs from the center output tray, and close the multipurpose feeder cover before opening the outer front cover.
  1. Turn off the printer and wait for 30 minutes.

  2. Push the side button and open the outer front cover.

  1. Lift up the levers next to both ends of the fuser.

  1. Grip the handles and gently lift the fuser out of the printer.

Installing the New Fuser

  1. Unpack a new fuser, grip the fuser by the handles, align it with the slots in the printer, and slowly push it in.

  1. Completely push down the fuser by holding the handles at both ends of the fuser until the levers next to both ends of the fuser return to their original position.

  1. Close the outer front cover.

Removing the Used Separator Roller

NOTE: Remove any print jobs from the tray before pulling the tray out of the printer.
  1. Pull the tray out of the printer until it stops. Hold the tray with both hands, lift the front slightly, and remove it from the printer.

  1. Press both tabs inward and hold while gently lifting the separator roller cover to the open position.

  1. Gently raise the separator roller assembly, and slide it to the left.

Installing the New Separator Roller

  1. Align the holes of the new separator roller with the projections in the tray and slide the separator roller until it stops. Then, release your hand from the separator roller.

  1. Close the separator roller cover.

  1. Replace the printer's tray into the printer.


Cleaning the Automatic Density Control (ADC) Sensor

CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual.
CAUTION: Do not touch the edge of the plate at the upper side of the transfer roller because it is sharp.

When the printer's automatic density control (ADC) sensor is dirty, follow the procedure below to clean it.

  1. Turn off the printer.

  2. Push the front latch up and fully open the front cover.

  1. Grip the tabs at both ends of the transfer roller and gently lift it out of the printer.

CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.
  1. Gently wipe the automatic density control (ADC) sensor window with a clean dry cloth or cotton swab.

NOTE: Do not allow anything hard to come in contact with the automatic density control (ADC) sensor window. Do not use excessive force to clean the window.
  1. Replace the transfer roller. Grip the tabs as shown.

  1. Align the arrow marks on the transfer roller to the marks on the printer, and gently push the roller into the printer.

  1. To lock the transfer roller into the printer push down the tabs until you hear a click.

  1. Close the front cover.

  1. Turn on the printer.


Cleaning the Imaging Drum

NOTE: Remove any print jobs from the center output tray, close the multipurpose feeder cover before opening the front door.
  1. Push the front latch up and fully open the front cover.

  1. Push the button as shown in the following illustration and open the top cover.

  1. Grab the imaging drum by the handle, and pull it up and out.

CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.
  1. Place the imaging drum next to the print sample on which the colored dots appear to find the part that needs to be cleaned.

NOTE: You must find the part to be cleaned yourself.
NOTE: The above graphic shows the parts, one to four, to be cleaned.
NOTE: To prevent the light-sensitive drum being overexposed, do the operation quickly.
  1. Align the colored dots printed on the print sample with the corresponding part of the imaging drum.

- 1 indicates the lateral position of the colored dots.
- 2 indicates the color of the colored dots.
NOTE: The graphic shows an example with magenta colored dots.
  1. Determine the position where colored dots were printed. Then turn the transfer roller (black-colored roller) by rolling it with your finger on its left side to find the dirt.

  1. Clean any dirt from the roller.

NOTE: Use a soft cloth, such as cotton for cleaning.
NOTE: Make sure nothing touches or scratches the surface of the light-sensitive drum (green-colored roller) or the transfer roller (black-colored roller).
  1. Replace the imaging drum. Holding the imaging drum by the handle with the flat part facing the back of the printer, align the plastic guides on both sides of the imaging drum with the slots in front of the arrows on the printer.

  1. Close the top cover.

  1. Close the front cover.


Adjusting Color Registration

To adjust the color registration when you first install the printer or after moving it to a new location, follow the procedure below. See "Operator Panel" and "Color Reg Adj" for information about the operator panel.

Printing the Color Registration Chart

Use the operator panel to print the color registration chart.

  1. Press Menu.

  2. Press until Maintenance appears, and then press or .

  3. Press until Color Reg Adj appears, and then press or .

  4. Press until ColorRegi Chart appears, and then press .

The color registration chart is printed.

Determining Values

From the lines to the right of the Y (yellow), M (magenta), and C (cyan) pattern, find the values of the straightest lines.

NOTE: You can also use the densest colors of the lattice pattern to find the straightest lines. The colors printed at the highest density are those next to the straightest lines. When 0 is the value nearest the straightest line, you do not need to adjust the color registration. When the value is not 0, follow the procedure outlined in "Entering Values".

Entering Values

Using the operator panel, enter the values that you found in the color registration chart to make adjustments.

  1. Press Menu.

  2. Press until Maintenance appears, and then press or .

  3. Press until Color Reg Adj appears, and then press or .

  4. Press until Enter Number appears, and then press or .
    The cursor is located at the first digit of the Enter Number.

  5. Press until you reach the value (for example, +3) displayed on the chart.

  6. Press once and move the cursor to the next value.

  7. Repeat steps 6 and 7 to enter all of the digits of the Enter Number, and then press .

  8. Press until Color Reji Chart appears, and then press .
    The color registration chart is printed with the new values.

  9. Color registration adjustment is complete when the straightest Y (yellow), M (magenta), and C (cyan) lines are next to the 0 line.

CAUTION: After printing the color registration chart, do not turn off the printer until the printer motor has stopped running.
NOTE: If 0 is not next to the straightest lines, determine the values and adjust the printer again.